About Olly Olly

Hi, we’re Olly Olly. We’re a small-ish, but mighty team of digital marketing strategists, creative visionaries, graphic designers, developers, copywriters and account managers who solve problems — and we do it creatively. Our mission is to rid small businesses of sub-standard marketing help and provide "guaranteed happiness" to all our clients.

We run from the run of the mill. We run from lazy marketing. We run from safety. From easy. We run toward streamlined systems, proven results, and marketing that yields results.

We’re powered by curiosity. We’re curious about data, about facts, about the story behind the company, and about the people we’re trying to reach.

We play the long game. Keeping our client’s marketing needs our main priority is what makes us tick.

At Olly Olly, we believe in three things:

Good People
Hard Work
Happy Clients

Founded in 2018, we knew we needed to do more. More for small businesses, and more for the changes that were happening all over the world. That’s when Olly Olly was born. We get how easy it is to get trapped in the whack-a-mole game of digital marketing — constantly popping your head up and engaging in the online world only to have to retreat back to focusing that energy on other parts of running a business. It’s time to come out from hiding and doing it all on your own.

About the Team

Forming a tight-knit, proactive and highly-engaged team, the Web Support Web Development Team is driven by the excellency of our code. Our philosophy is to always provide the highest quality solutions to every assignment: it’s far better to fix an issue today, than to take a shortcut and deal with the fallout in the future. We’re open, collaborative and helpful, so if you find yourself facing an issue, you can always rely on ideas and suggestions from the rest of the team. Don’t be afraid to ask!

About the Role

*This is an entry-level role*

Are you looking for your first job experience with an international company? Jumpstart your career!

Our Junior Web Support Specialist will execute a wide range of administrative tasks, including publishing, maintaining, and troubleshooting WordPress websites. You will implement security protocols, create backups, sort out domains, servers, hosting-related issues, and much more. All in-house processes required to fulfill the job responsibilities will be taught during the onboarding period

As a Junior Web Support Specialist you will gain the technical skills to manage our clients’ websites, publishing, performance and security. You will be comfortable updating and troubleshooting WordPress and WPEngine software, managing hostings, and applying cybersecurity and performance updates.

You're excited about this opportunity because you will…

Launch new client websites & balance the new sites among the available servers
Configure website reporting
Configure third-party tools and services such as IDX and Search Console
Handle takedown process for removed client sites
Manage Bluescreen for suspended sites
Monitor active sites to guarantee their uptime
Handle communications between WPEngine and the company regarding active issues, programmed maintenance, and collaborate with the Product Development team regarding any operation impact changes and their deadlines (such as the update from PHP v7.4 to v8.0)
Other duties and projects as assigned

We're excited about you because you bring…

Experience as a Website Administrator
Experience publishing WordPress sites and working with WPEngine
Familiarity using web performance and working knowledge of debugging tools
Professional English skills (you will communicate with Management and other teams)
Skill and ability to break down complex projects into manageable components
A Bachelor’s in Computer Science, Systems Engineer or equivalent IT Certifications (although not a strict requirement)

These competencies will make you fit right in...

Attention to Detail | Possess a strong sense of monitoring and checking information, while organizing time and resources efficiently.
Collaboration | Excellent interpersonal skills and ability to work well both independently and in a team setting. Professional demeanor and dependable work ethic.
Process-Oriented | Team player who cares deeply about streamlining the inner-workings of the company with the motivation to meet deadlines. Takes initiative and exhibits sound decision-making.
Innovation | Strong commitment to continuous improvement, ability to continually seek new sourcing options, and develop creative approaches to sourcing.
Ability to work independently | As an administrator, you may be required to work independently for long periods of time. This means you may not have a team of coworkers to collaborate with or a manager to check in with regularly. As an administrator, it’s important to be able to work independently and be self-motivated.

What We Offer

Start Date: May 13th
Salary: $500 USD/ month
2-3 Month Contract-to-Hire
Schedule: 8:00am - 5:00pm, Monday-Friday CST (No weekends)
An inclusive, tight-knit, exciting start-up environment offering career & personal growth

Olly’all Are Welcome

At Olly Olly, we embrace and celebrate our differences. We believe that diverse backgrounds, cultures, abilities, experiences, thoughts and perspectives lead to more creative problem-solving, better outcomes and ultimately a stronger organization. Olly Olly is proud to be an equitable opportunity employer, therefore employment is based solely on an individual’s merit and qualifications directly related to their professional competence. We do not discriminate against any applicant or employee because of race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, mental or physical disability, age, genetic information, military or veteran status, marital status, pregnancy or related conditions, or any other basis protected by law or local ordinance.